Bonus & Loyalty

BONUSES & FREE TICKETS/SPINS

What are Bonus Bucks?

Bonus Bucks (otherwise known as ‘BBs’) are complimentary, promotional bonuses given to players to thank them for loyalty, or for taking part in certain chat games and promotions. BBs can be used to play many of the games at Sailor Bingo, and can therefore help extend your playing time and give you additional chances to win prizes. All free bonuses given to player have wagering requirements and withdrawal of winnings on free money is subject to Terms & Condition.

How do I claim a bonus code?

A. The following steps need to be carried out if you want to redeem a Bonus Code/Coupon (Free/Deposit):
Login to your Sailor Bingo Account;
Click on the “My Account" displayed at the top header of the site;
Click on 'Redeem Vouchers' under 'Deposit' menu in My Account;
Select the Coupon Type;
If you are claiming a free coupon, enter the Coupon Code and click ‘Submit’ or, if you are claiming a deposit coupon, enter the coupon code and transaction ID of your last deposit and click ‘Submit’. Once you have completed all these steps, your free bonus/cash will be added to your account instantly.

How can I see how much I have left to wager for a bonus?

Login to your bingo account and click on Request Withdrawal under Withdraw menu in My Account. You will find a wagering requirement progress bar known as wagering dashboard which will give you information about how much wagering required to meet to raise a withdrawal and how much you have left to wager.

Why hasn't my bonus been credited?

To claim deposit bonus kindly select desired coupon code given on deposit page. To claim any other types of bonus, you will need to contact Live Help or email our Support Team at support@bestbingonetwork.co.uk. Make sure the promotional bonuses get claimed during the promotion period only.

Where can I view the current Sailor Bingo promotions?

We regularly update all our promotions, and you will find these listed under the ‘Promotions’ section of our site. If you should require additional information or have a query regarding a particular promotion, please visit Live Help or contact our Support Team at support@bestbingonetwork.co.uk.

How can I check whether I have claimed all the promotional bonuses that I’m entitled to?

Please visit Live Help or contact our Support Team at support@bestbingonetwork.co.uk who will gladly advise you.

Where can I find the terms and conditions for promotional bonuses?

The terms and conditions for all our promotions and bonuses can be found within the promotional material advertised on our ‘Promotion page’. If you require any further clarity on these, you can visit Live Help or contact our Support Team at support@bestbingonetwork.co.uk.

What is free tickets/Free spins?

Free tickets/spins are complimentary, promotional bonuses given to players to thank them for loyalty, or for taking part in certain chat games and promotions. Free tickets/Spins can be used to play many of the games at Sailor Bingo, and can therefore help extend your playing time and give you additional chances to win prizes. All free tickets/spins given to player have wagering requirements and withdrawal of winnings on free tickets/spins is subject to Terms & Condition.

Where I can check my free tickets/spins?

Login to your bingo account and on top of the page you will find "Balance" at the top, under this section you can see available balance of FREE TICKETS.

How can I use my free tickets/spins to play games?

You can use free tickets/spins once your total bingo account balance is zero then only you can use free tickets/spins to play games. All Free tickets given will be having default ticket price @ 0.05Pence, however it can be used in any bingo rooms to buy tickets and tickets count will be automatically adjusted according to room ticket price. For example, if you have total free tickets 20@0.05 pence but you wanted to buy tickets in London Hall where in ticket price is 0.10 pence then you can buy total 10 tickets instead of 20.

LOYALTY SCHEME

Does Sailor Bingo have a loyalty scheme?

Yes – Sailor Bingo runs a special loyalty scheme for all our players.

How does this Loyalty Scheme works?

You do not need to join or opt-in to our loyalty scheme as you will be automatically given free membership as soon as you sign-up. Every time you play an eligible game with real money, you’ll earn loyalty points. The amount you earn depends on what type of games you play every £ 2 you wager on bingo will give you 1 loyalty point, and every £10 you wager on slots will give you 1 loyalty point. N.B. No loyalty points are awarded for wagering on any 50/50 games including Blackjack & Roulette.

How do I redeem Loyalty Points?

From the Banking menu clicks on Redeem Loyalty Points. Select the Loyalty points you wants to exchange for cash/bonus. The minimum amount of loyalty points you can redeem it 500 and maximum limit per week is 2500. To redeem your loyalty points you must have funded your account once between Sundays to Saturday.